1. Troubleshoot the Power Outlet.
    1. Disconnect the power connection at the Power Outlet.
    2. Connect a known working device to the Power Outlet.
  2. Does the known working device have power?
    • No: Engage Facility Services : -800-241-2626 select option 2 
      • Facility Service will dispatch an electrician to repair the outlet.
      • Use a different Power Outlet as a workaround.
    • Yes: Please hit the back arrow to return to the chat and click "No, I need to talk to some one" and request to replace your ipod 5 slot charger