Please contact the appropriate vendor for your Brand:
Old Navy
All Other Brands - Contact your appropriate vendor
Tyco (Burglar Alarm) - Service & Monitoring
TYCO/Sensormatic (EAS and CCTV) - Service
CheckView/Iverify (CCTV, Burglar Alarm)
  • US & CA: 800.777.3253
  • Mexico: 50221080 extension 1036 (within MX only)
  • Email: [email protected]
Checkpoint EAS - Service
Vector (CCTV & BA)
  • Service - US & Canada: 888.883.2867
  • Service- Quebec- French: 855.816.1111
  • Email: [email protected]
Protection One - Service
Trius - Service
This information is also available on the Store Support Website Doc#995 for everything you need to know about contacting Loss Prevention!