- Make sure the walkie is charged and the battery is properly installed
- Check battery contacts for corrosion and proper contact with the charger
- Pull battery from a working walkie to verify if it is the walkie or a bad battery.
- If the walkie works, you know the battery is bad, replace the battery.
Please contact the correct Vendor for your Country for any replacement parts:
- US - Bearcom - (800) 458-9887
- Canada - Lenbrook - (800) 263-4666
- Mexico - Gozvi - (55)8502-6266
- Europe - SOS Hotline - 1788 86 6543 (Option 6: Loss Prevention and then Option 5: Radio Maintenance)
If the Vendor is unable to assist, partner with your District Manager/Market Leader and Brand Operations.
This information is also available on the Store Support Website Doc#28762