All Movie Screen, Video Media Player, and Sound System Issues is supported by the vendor.

North America

Please partner with Playnetwork (888) 567-7529
  • This contact is found on the Contacts page of the SSWS under In-Store Equipment

Mexico

Please partner with Playnetwork Contact, RICARDO AGUILAR +52 1 55 3189 9626 

Europe

Please contact the SOS Hotline or use the service channel on Stores Portal
  • SOS Hotline (Maintenance) Phone Number: 01 788 86 6543
  • Service Channel on Stores Portal is located under the Application tab: