Copy and paste the URL into your browser address bar.
- If the chat windows displays after pasting the address in the browser, save the link as a favorite to use in the future.
- If you still see receives the message, "Access Declined", please e-mail the following to jobs@gap.com
Subject:
- ADID (Enter their ADID) Receiving "Access Declined Message to Passport Live Chat"
Body:
- Your name and Employee ID
- Store number
- Phone number
- Best time to reach you
- Passport E-mail Support Hours:
| North America: 8:30AM - 8:30PM Eastern Standard Time (Monday - Friday) Europe: 11:30AM - 3:30PM GMT (Monday - Friday) Response time may take up to 24 - 48 hours |