If the drawer is short (not negative) please close entering the current cash amount in the cash actual and notify Revenue Accounting.
The register number located on the lower left corner of the touch screen will turn red and have a negative sign to the right (002-) to indicate the drawer has a negative cash balance.
- Confirm the negative amount under F7 ADMINISTRATION>F5 REGISTER FUNCTIONS>F8 CASH BALANCES.
- Perform a cash out / cash in to transfer money from a register with a positive cash balance to the negative register.
- If all registers have a negative cash balance or if the last register is negative please decrease the store fund by the negative amount on the register that is negative
- F7 Administration> F5 Register Functions > F7 Store Fund
- You need to raise the store fund tomorrow on the impacted register by the same amount that was decreased once enough cash has been taken in on that register.
- Please use the Revenue and Accounting tool on the Store Support Website to report the issue to Revenue and Accounting
From within the Store Support Website main Menu click on the Revenue and Accounting tile
