If your screen looks like the below please follow the process to replace the price checker as your price checker is on an older version and requires an update.


You can replace this using the Hardware Replacement tool on the Store Support Website.
  1. Please open the Store Support Website
  2. Click on the Hardware Replacement Tool Tile
  3. Click on Price Checker
  4. Select the part to replace and fill out the form
  5. A replacement part will be sent to your store!

This information is also available on the Store Support Website Doc#28759